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Fees

Card Virtual card Personal card
Fee charged for the purchase of a pay2d My Card in store € 10,-
Fee charged for a personalised pay2d card ordered in the WEB UI € 10,-
Fee charged for a Virtual pay2d card ordered in the online account free
Fee charged when an user upgrades a card level, from basic to plus or plus to pro free free free
Administration Fee which is charged for pay2d load (Cash top up) in sales locations € 2,- € 2,-
Administration Fee charged for each top up performed with iDEAL or Sofort transfer € 2,- € 2,- € 2,-
Administration Fee charged for each top up performed with a bank transfer ( € 1 till 15-03-2018) € 2,- € 2,- € 2,-
Monthly card fee (starts after 12 months) if the balance is not sufficient it will be settled with the next load. € 0,85 € 0,85
Inactivity fee charged for virtual account that has not been active for 12
months, charged every month until the balance is € 0 or the card is used again
€ 1,50
Fee charged after the period for upgrading a Basic card to KYC2 level has expired, until the card balance is € 0 € 0,85
Fee for every SMS balance check € 0,15 € 0,15 € 0,15
Fee charged for card renewal of an expired card free free free
Fee charged for card replacement (e.g. lost/stolen or damaged card) € 10,- € 10,-
FX (foreign transactions) fee charged for transactions in another currency than EURO 2,75% 2,75% 2,75%
Fee charged for each ATM withdrawal in EURO (only possible with a card with pro status) € 2,- € 2,-
Fee charged for each money transfer from customer’s pay2d card to customer’s registered bank account € 5,- € 5,- € 5,-
Fee charged for each outgoing transfer from a pay2d card to another pay2d card (only possible with a card with pro status) € 1,- € 1,- € 1,-
Fee charged for each incoming transfer from a pay2d card free free free
Fee charged for load, unload or transfer money done by Customer Care € 5,- € 5,- € 5,-
Fee charged for an unjustified started dispuut € 10,- € 10,- € 10,-
Fee charged for account closure and transferal of the remaining balance € 5,- € 5,- € 5,-