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Fees

BasicPlusPro
Fee charged for purchase pay2d basic card in store€ 10,-
Fee charged for a personalised pay2d card orderd in the online account€ 10,-€ 10,-
Fee charged for a virtual pay2d card orderd in the online accountfreefree
Fee charged when an user subscribes for a card upgradefreefree
Fee which is charged for pay2d load (Cash top up) at sales locations€ 2,-€ 2,-€ 2,-
Fee charged for each top up performed with iDEAL or Sofort transfer€ 2,-€ 2,-
Fee charged for each top up performed with wire transfer (bank transfer)€ 1,-€ 1,-
Monthly physical card fee, starts after 12 month, if the balance is not sufficient it will be setteled with the next load€ 0,85€ 0,85
Inactivity fee for virtual card, charged if a card has not been active for 12 months, charged every month untill the balance is €0 or the card is used€ 1,50€ 1,50
Fee charged after the 1 year period for upgrading a basic card to pro or plus level has expired, monthly charge until the balance is €0€ 1,50
Inactivity cost physical plus or pro cardnonenone
Fee for every SMS balance check€ 0,15€ 0,15€ 0,15
Fee charged for card renewal of an expired cardfreefreefree
Fee charged for card replacement (e.g. lost/stolen or damaged card)€ 10,-€ 10,-€ 10,-
FX fee charged for a non EURO transaction2,75%2,75%2,75%
Fee charged for each ATM withdrawal in EURO€ 2,-
Fee charged for each money transfer from customer’s pay2d card to customer’s registered bank account€ 5,-€ 5,-€ 5,-
Fee charged for each outgong transfer from a pay2d card to another pay2d card€ 1,-
Fee charged for each incoming transfer from a pay2d cardfree
Fee charged for load, unload or transfer money done by Customer Care€ 5,-€ 5,-€ 5,-
Fee charged for an unjustified payment complain€ 10,-€ 10,-€ 10,-
Fee charged for account closure and transferal of the remaining balance€ 5,-€ 5,-€ 5,-

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