From the moment you order a refund, it can take up to 10 days for a refund to be processed by the merchant. The funds will automatically be returned to your pay2d card within 10 days. As long as the money has not been refunded you cannot spend it anywhere else. As soon as the funds are on your pay2d card you can spend it. Refunding the purchase is only available in collaboration with the merchant.
Why does my refund not appear on my balance?
by pay2d_admin | Oct 4, 2016