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Funds redemption

To redeem funds currently held at PAYNETICS AD, please fill out this form in its entirety, and return via
email to cardassistance@paynetics.digital. PAYNETICS AD is prohibited from wiring funds to accounts
whose owner names is different than the cardholder name. All redemption requests will be returned
by bank wire to the bank account holder stated on Account statement provided as evidence.

PAYNETICS AD is required to verify the customer’s identity and can only accept the following documents,
all of which are mandatory (please, attach them to the Funds Redemption Form):
• National Identity Card
• Bank Statement from the last 6 months, to which the money will be return
• Cardholder selfie

Wired funds will be sent as per the customer’s instructions. This process can take 5 business day(s).